Advice Services

The ‘Caring in a Crisis’ project provides a holistic service to clients helping with multiple issues, including benefits, benefit appeals, homelessness, housing (re housing, poor housing, overcrowding), care packages, aids & adaption referrals to Occupational Health and much more.

Appointments are offered on a face to face basis at St Albans, by contacting 0121 558 0018. This is a free, confidential & impartial service to all Sandwell residents. We Are funded by The Big Lottery.……………………………….

Welfare Rights & Debt Advice

– Are you struggling with Debt?
– Are you confused about your benefits?

We can help…. 

The service aims to help you maximise your income by claiming all the benefits you are entitled to and reduce your monthly outgoings.

What we do:

  • Help you with making claims for benefits
  • Form filling
  • Income maximisation
  • Budgeting advice
  • Debt advice
  • Benefit appeals
  • Support with housing issues

Feel free to contact the project administrator Carol Coleman on 0121 558 0018 or pop in to the centre for an appointment.

You can also complete a Service level agreement with your information by following this link.


Advocacy and Support Service - PCSOs J Harris and S Santoro

PCSO’s J Harris and S Santoro

New confidential anti-social behaviour line

If you’re faced with noisy neighbours, or you’ve seen someone littering, drawing graffiti, or committing other acts of anti-social behaviour, you shouldn’t suffer in silence. Now you can report problems and get in touch with your neighbourhood policing team by calling St Albans.

The policing team works closely with residents to help stop anti-social behaviour, so they need to know what’s happening in your area. They can provide support and advice, and help you decide how to handle the situation.

Get in touch now by calling us on 0121 558 0018.

All calls are handled with the strictest confidence.