Staff Teams

Tonia Flannagan (Chief Executive Officer)

Tonia has managed the centre since 2004. She has a Level 4 qualification in Management and a Crisis Prevention Institute (CPI) qualification in non-violent crisis intervention. She is a qualified First Aider and has a good understanding of funding requirements and criteria, is an experienced researcher and has excellent communication and organisational skills.

She has undertaken Safeguarding Adults and Level 3 Safeguarding Children training with the Local Authority. She has a strong grasp of the strategic direction of the organisation and is responsible for identifying, preparing and implementing statutory and non-statutory policies as well as recognising the need to meet the organisation’s requirements to public and private agencies such as the government, the local authority, Companies House and the Charity Commission.

Tonia has previously worked as a grants officer for the Big Lottery (Awards for All grants programme), sits on the Board of SCVO, the secretary of Sandwell IAG, sits on both the VCS leaders Forum and the Health and Social Care Forum and is an active member of Sandwell Community Hubs Cooperative.

She has an open door policy and provides support and advice from governance to funding to smaller groups utilising the Centre.

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Core Staff - Marilyn SamuelsMarilyn Samuels (Finance Officer)

Marilyn is our finance officer and also has an NVQ Level 2 in Business Administration.

Marilyn has worked for St Albans since April 2005 and is responsible for all financial transactions within St Albans.

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Core Staff - Jag BainsJag Bains (Administrator)

Jag has been with St Albans since August 2004. She has a NVQ Level 2 in Business Administration and is at the heart of the Centre.

Jag works hard to ensure the smooth running of the centre at all times juggling many tasks at one time.

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Core Staff - Carol ColemanCarol Coleman (Administrator)

Carol started working for St Albans in June 2015, she works as an administrator for both St Albans and the Caring in a Crisis service.

She has joined us after nearly 30 year experience of working in the community and is a valued member of the team.

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Core Staff - Matt McArdleMatt McArdle (Volunteer Coordinator)

Joined St Albans in Sept 2016 working jointly for Brushstrokes, Smethwick CAN, Friends & Neighbours and All Churches Link and to recruit, train, retain and place volunteers in Smethwick.

Matt comes from a retail background and is using his managerial skills to support volunteers into work.

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Lisa Hall (General Assistant)Core Staff - Lisa Hall

Lisa has worked for St Albans since August 2006.

She is a general assistant and keeps the centre clean.

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See Other Staff Teams:

Pre-School Team  |  Lunch Club Team

Advocacy & Support Team  | Befriending Team

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