St Albans Community Association

Get Some Advice

    It's funny how I'm good at giving advice to others, but when it comes to myself, I don't know what to do.

    Our much needed Caring in a Crisis project is funded by The Henry Smith Charitable Trust. Our project aims to identify where people need help and support to access their welfare rights, benefit entitlements and support them through the claiming process.  The project supports people to make claims for Attendance Allowance, Personal Independence Payments (PIP), Housing and Council Tax Benefits and much more.


    If you don’t have enough money to live on, we may be able to help you to explore getting help to afford essentials like bills and food. This includes the Household Support Fund and cost of living payments, even you are working.

    The Service is open to all Sandwell residents, appointments are offered on a personal, face-to-face basis and are held at St Albans Community Centre, five days a week Monday to Friday.



    Welfare Rights & Debt Advice

    • Want to check that you are not under-claiming benefits?
    • Confused about your benefits?
    • Don’t know where to turn to?
    • Are you struggling with Debt?

    We can help. Our Welfare Rights and Debt Advice service will help you maximise your income by claiming all of the benefits you are entitled to whilst also helping you to reduce your monthly outgoings.

    What we do:

    • Income maximisation
      • Help you with making claims for benefits
      • Form filling
      • Challenge incorrect decisions
      • Represent at appeal hearings
      • Benefit calculations
    • Debt advice
    • Bedroom tax
    • Budgeting advice
    • Arrears
    • Fuel Debts
    • Support with housing issues
    • Reduce water-bills
    • Assist with Eviction proceeding
    • Issue food vouchers
    • Help with Housing Applications
    • Homelessness
    • Problem Landlords

    Contact us on 0121 558 0018 to find out more about this free, confidential and impartial service, or contact us by completing the electronic form. Home visits are available if you are not able to visit the office because you are housebound.

    Improving Mental Health

    The Route2wellbeing Portal is a service that offers information to a range of local voluntary and community health and care services in Sandwell and West Birmingham.

    Supporting wellbeing

    Helping support health and wellbeing to create a healthier and happier community.

    Sandwell Family Life

    Supporting young people and families to get the best from life.

    Translate »